Returns Short
We offer 14 day returns for online orders, when products are in their original condition and everything is included as when sold. If the value of the item has decreased due to use or stained, the decrease in value will be reduced from the return sum.
The customer is responsible for the possible return shipping costs. Please contact us before making a return and if you have any questions before or after ordering.
Kindly note that already shipped unclaimed packages are not the same as a return. Unclaimed packages are charged with 50 euro processing fee, no matter the value of the order.
Store pick-up orders that are not picked up without any notification, will be cancelled after 7 working days and also be charged a 50 euro processing fee, no matter the value of the order. If you are unable to pickup on time, please contact us to arrange delivery.